We’ve been having some sport here over the past few
days. The story runs something like this
–
Tuesday 21 July
Part of the evening’s entertainment was for the manger to
introduce his senior and middle managers to us.
He finished by saying that, if there was anything wrong we should
mention it straightway and not leave it till we were leaving.
Wednesday 22 July
I went to Reception to mention what wasn’t right for us –
1.
The Jacuzzi in our little inlet of the swim-up
pool wasn’t working and one of the six plastic outer caps was missing
2.
The blind between our lounge and bathroom wouldn’t
open such that it is always dark in there
3.
We only had 5 clothes hangers each
Within 10 minutes a lady (Eastern European with some
English?) from the housekeeping team arrived with 10 more hangers. She worked on our Jacuzzi and said “It’s now working”. I pointed out that only one of the six jets
was actually doing anything – which she acknowledged. She then had a fiddle with the control button
for the window blind and it still didn’t work, so she said she would report it
to the maintenance team who would come to sort the two remaining issues
Thursday 23 July
Nothing happened
Friday 24 July
Nothing happened
Saturday 25 July
Nothing happened
Sunday 26 July
We saw the rep to book the second of our two excursions. At the end of that conversation I mentioned
the story so far about our room. The rep
commented that we had clearly waited a long time before complaining again and
to go back to Reception to remind them.
At Reception, the main rep then came up to us, looking worried, to ask
if everything was OK. We told her the
potted history and we agreed that, if we didn’t get some action pronto, we’d
let her know
An hour and a half later two men (with almost no English) came
to the door. Now my Greek isn’t much
good so this was going to be interesting with lots of miming and sign language
to be relied upon!
And there was. They
had a brief go at the window blind control knob and made a sort of ‘hopeless’ gesture
to one another and then moved on to the jacuzzi. One of them pressed the button and said triumphantly:
“It’s now working”. As before, I pointed out that only one of the
six jets was actually doing anything – which they acknowledged and a few tools
started to be used. After much fiddling
about they said that they now had two of the six jets working and that someone
else would come to sort that on Monday.
They then returned to the window blind, fiddled about a bit more and
turned to me, saying: “It’s kaputt!” I said I knew it was ‘kaputt’ and that’s why I'd asked for someone to fix it so that we
could have daylight in there during the day.
Again, I think I was given to understand that someone would come on
Monday to fix it.
Out of the blue, a couple of hours later they both returned. They started to dismantle the whole window
assembly, then seemed to think better of it and left that in favour of yet another
go at the jacuzzi. They achieved no more
than before, except that, by now, the second of the six jets had no plastic
outer piece on it which they left on the side nearby.
They then departed.
Overnight two things happened. We awoke to find someone else’s air bed that
they'd left floating on the shared pool outside had beached itself on our
patio and the second plastic jacuzzi piece which had been resting on our poolside was now nowhere to be seen. I’ve searched high and low outside for it, but to no
avail.
We await the return of Bob the Builder and his team
today. But the question remains: “Can they fix it?” The jury’s out on that, I suspect!
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